1. RETURN PERIOD
Customers may request a return within 30 days from the date the scarves order is delivered.
Return requests submitted after 30 days may not be accepted.
2. RETURN REQUIREMENTS
To be eligible for a return, the scarves must be returned in their original condition.
The product must be:
Unused
Unworn
Unwashed
Unaltered
Free from damage or other signs of use
Returned with original packaging when applicable
3. ORIGINAL COMPONENTS
The scarves must include all original components, packaging, tags, labels, accessories, instructions, and other materials provided with the order when applicable.
4. SCARVES PRODUCTS
All scarves purchased through this website may be eligible for return if they satisfy the return requirements stated in this policy.
Scarves that do not meet the return requirements may not be accepted.
5. RETURN REQUEST
Customers must contact customer service through the contact information provided in the CONTACT US section before sending a return.
6. RETURN INFORMATION
Customers must provide the applicable scarves order information, the reason for the return, and any relevant details concerning the return request.
Customers must receive return instructions before shipping the product.
7. RETURN ADDRESS
519 W 75TH AVE APT 2
ANCHORAGE, AK 99518
8. CUSTOMER-PAID RETURN SHIPPING
If a customer returns scarves because of a change of mind, incorrect product selection, no longer wanting the product, or another reason not caused by this website, the customer is responsible for the return shipping cost.
9. DEFECTIVE, DAMAGED, OR INCORRECT PRODUCTS
If scarves arrive defective, damaged, or materially incorrect due to an issue attributable to this website, the customer should contact customer service through the contact information provided in the CONTACT US section and provide the applicable order information and details concerning the product issue.
10. RETURN CONDITION
Customers are responsible for packaging returned scarves appropriately so that the products are protected during transportation.
Damage caused by inadequate packaging may affect return eligibility.
11. PRODUCTS NOT ELIGIBLE FOR RETURN
A return may be refused if the scarves:
Have been used
Have been worn
Have been washed
Have been altered
Have been damaged after delivery
Are missing original components, tags, labels, or packaging
Are returned after the 30-day return period
Otherwise fail to satisfy the return requirements
12. REFUND PROCESSING TIME
After an approved scarves return is received and inspected, an eligible refund will generally be processed within approximately 3 business days.
13. REFUND METHOD
Approved refunds will generally be issued to the original payment method used for the purchase.
The time required for the refund to appear in the customer’s account may depend on the customer’s bank or payment provider.
14. EXCHANGES
Customers requesting an exchange for scarves must contact customer service through the contact information provided in the CONTACT US section within 30 days from the date of delivery.
Exchanges are subject to the applicable return requirements and scarves product availability.
15. RETURN AND REFUND INFORMATION
Return and refund information is available through this website.